ONGpay & Billing FAQ



What is ONGpay?

ONGpay is a payment system introduce by ONG Nigeria. It serves as escrow on our platform to protect both buyer and seller on our platform.


How Does ONGpay work?

You can use ONGpay to purchase goods and services on olx Nigeria platform and you will be 100% protected. Both seller and buyer pay 5% of total amount as a fee.


How do I get refund?

If seller fail to deliver the goods?  You can request a refund after 15 days of payment. Don’t forget you will get paid of your total amount minus 5% fee.


What is the payment method accepted?

You can pay with your card (all card is accepted), bank transfer, USSD etc.


I am a seller how do I get paid?

You get paid after 15 days once the buyer as submitted a review about the order , your fund will be release to you.


How do I withdraw my fund on ONG Nigeria?

You can request withdraw through bank. Make sure you updated you profile with your bank details.


Can i get refund after paying for premium ads/ move to top / auto republish service?

No refund after payment because the system is automated and the service will begin immediately.




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